Culturally Competent Care
First Choice VIP Care Plus' cultural competency program helps prepare our providers to deliver culturally and linguistically appropriate health care services to all of our members, regardless of their culture, country of origin, language, race, or ethnicity. With our participating providers like you, we work to meet the unique needs of our diverse membership through customized health-related information and services.
We can help when your practice has questions about delivering effective health services to these diverse populations.
For help serving members with limited English knowledge, low literacy proficiency, or sensory impairments, contact Member Services at 1-888-978-0862; TDD/TTY 711, 8 a.m. to 8 p.m., 7 days a week.
Training and continuing education (CE) opportunities
To help you take the first step in serving diverse populations, The Office of Minority Health, part of the U.S. Department of Health and Human Services, offers the following accredited CE programs:
- A Physician's Practical Guide to Culturally Competent Care, accredited for physicians, nurses, nurse practitioners and pharmacists.
- Culturally Competent Nursing Care: A Cornerstone of Caring, accredited for nurses and social workers.
Both programs are accredited for CE credits and available online at no cost to participants.