Contact First Choice VIP Care Plus

We're here to give you information about First Choice VIP Care Plus (Medicare-Medicaid Plan). Connect with us to confirm your member status, check a claim, or ask about your benefits.

Members

Already a member? Contact First Choice VIP Care Plus Member Services by phone or by mail:

Phone
Call 1-888-978-0862; TDD/TTY 711, 8 a.m. to 8 p.m., 7 days a week

Mail
First Choice VIP Care Plus
PO Box 7107
London, KY 40742-7107

Email
You can contact us by using our secure contact form.

Nurse Call Line
Contact our 24-hour Nurse Call Line for access to a registered nurse who can answer questions about your health concerns. Call 1-855-843-1147 (TTY 711), 24 hours a day, 7 days a week. This call is toll-free.

Not yet a member?

Get help

First Choice VIP Care Plus Customer Care Advocates can answer your questions about the plan. Call us toll-free at 1-877-703-9109; TTY 711, 8 a.m. to 8 p.m., 7 days a week.

Recursos en Español

Para informacion en español, por favor llame al departamento de atencion al cliente de First Choice VIP Care Plus. Llame a Servicios para miembros al 1-888-978-0862, Los usuarios TTY deben llamar al 711, Los 7 dias de la semana, de 8 a.m. a 8 p.m.

If English is not your first language, use our Interpreter Services (PDF).

Providers

Questions about First Choice VIP Care Plus?
Call Provider Services at 1-888-978-0862 or you can contact us by using our secure form.